Civil war has erupted at Ibrox after Club 1872 were left out of a meeting with Castore Sports.
The fans group has stumped up money at every turn since helping sweep Dave King to power in 2015, when Sports Direct wanted 27p per share in 2017 Club 1872 stepped upto the plate and purchased half of the holding.
Despite their long term cheerleading and obedience Club 1872 have been denied a place on the Board of Directors.
After the big build up to the new kit deal with Castore Sport it has all turned sour with sub standard products matched by non-existent customer service.
The club and Castore have remained silent on the issue with one tweet from the club SLO attracting a welter of criticism as fans looked at badly misshaped items that were virtually unrecognisable after one visit to the washing machine.
Club 1872 have backed the club on every issue but after being snubbed from a Q and A session and being blanked after asking for an explanation on the Castore deal they came out fighting today.
At lunchtime today they stated:
As we said in our update on 24th August, Club 1872 submitted detailed questions to both Castore and Rangers over two weeks ago on the ongoing issues encountered by supporters who have ordered merchandise in recent months.
Our questions focused on the well publicised concerns around the quality of some items, pre-order delivery delays and cancellations, the returns policy and the difference between the Rangers and Castore websites in that regard. We also asked for clarification on the decision to move forward the opening of the Rangers Store by several weeks, despite it appearing that stock levels were not sufficient to complete all pre-orders at that time.
As things stand, neither Rangers nor Castore have answered our questions.
We note that Rangers and Castore are holding an event on Wednesday night for a small group of fans selected by the club. Club 1872 have not been invited to the meeting. While this may provide some answers for a very limited number of supporters affected by these issues, we do not believe it is the correct forum to be addressing those issues, nor is it an effective or equitable way to communicate with supporters. Every supporter who has been affected by these issues deserves a clear explanation of what has gone wrong as well as reassurance for the future.
We reiterate our strong belief that Rangers supporters – including all at Club 1872 – want to support both Castore and Rangers throughout the duration of this long-term retail partnership. To that end, we continue to press both Rangers and Castore for appropriate responses to the questions we have asked on behalf of the support.
It was reported that the Castore deal involved a £5m up front payment to the club. Tom and Phil Beahon stepped down as directors from J Carter Sporting Club Limited in January.