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Celtic's television challenge

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Neil Lennon newsOne of the main reasons for my anonymous twitter account is the fact I work in TV. I work behind the camera producing and frequently work and do business with the likes of the BBC. This means I need to keep my rants and opinions anonymous.

I understand TV and I understand how to package and sell TV programming. This is why I constantly tear my hair out at the lack of ambition from Celtic in our broadcasting. This is particularly true with our backward thinking in our global (non UK) output.

Celtic’s current concept consists of milking the expatriate fans in other countries for the opportunity to watch streams of live games at horrible hours of the early morning.

We have X fans globally. Let’s milk X for all it’s worth and assume that Y will support Man Utd.”

The concept is completely redundant. It’s an appallingly stupid approach to an open market. Looking at the USA exclusively- lets examine the facts:

1) The USA networks are currently desperate for football coverage due to the boom in popularity.

2) The main USA sports organisations don’t view foreign soccer leagues as competition.

3) The USA fans are currently happy to watch the MLS -which is fairly poor. This proves that the USA soccer fans aren’t worried about the quality of play, but more the natural competition. (This solves our problem of marketing the SPL.)

4) SPL could be watched alongside the EPL and not be seen as direct competition. Many Irish fans support Celtic alongside a Premiership team.

5) USA television laws are different to the UK. Product placement and in-program advertising is happily accepted. In fact, most sports coverage is seen as advertising space.

The Dallas Cowboys are seen as “America’s team” in the USA. This is due to the fact that the Cowboys had large amounts of national coverage in the early days of Television.

In sporting terms, these are the early days of football coverage in the USA. We should aim to make our club America’s soccer team.

Instead of milking our global fanbase for pay per view subscriptions, we should be aiming to plaster as much Celtic coverage on USA networks as possible. We should (if needed) go as far as PAYING for coverage on American sports networks. This is how WWF wrestling became a TV phenomena in the 1980’s.

Celtic pay for Television time from the network, recoup money from the excessive ability to advertise on USA TV and will have the opportunity to further develop an audience and fanbase in the USA.

Each Celtic game should be seen as an advertising feature to an open audience. Celtic should produce the match program in-house and have the commentators follow the game from a Celtic perspective.

This isn’t anything new in the USA. Most major cities have their own ESPN channel that broadcast the game from the hometown’s perspective. The audience is made aware of ticket sales, merchandise and other commercial opportunities during the programming.

Celtic should spoon-feed the audience facts about the club and give the audience reasons to support Celtic. Each handy fact can be “brought to you by…” a particular sponsor.

With such an ability to advertise within content, Celtic would probably generate twice their current TV income from investing in coverage in the USA while further developing a fanbase.

It was also be ridiculously good practise for Celtic to purchase both a high-profile USA and Mexican international. The team could be the successfully plugged to Irish, Scottish and Mexican communities in the USA as well as the USA national team supporters.

Joint merchandising with sports teams

In recent years Manchester Utd made the move of a joint merchandising deal with the New York Yankees. This is an excellent idea for their club. Both are huge brands with massive followings and neither is in direct competition with the other. The link exposes both brands to new audiences. In truth Man Utd will benefit from the link more than the Yankees as it’s more likely the USA will adopt soccer than the other way around.

Celtic should aim to follow with merchandising deals with high profile east coast USA teams. Boston Celtics would be an obvious marketing match. Philadelphia Eagles would also be a good shout. Philadelphia is a huge sports town with a large Irish and Scottish community.

Both teams wear Green and White and both teams are seen as having the more passionate followings in their respective leagues. Throw in the newly established Philadelphia Soccer team and it seems a fairly perfect match.

The next step from a joint marketing and merchandising deal would be for Celtic to get a regular slot on Philadelphia sports networks. A link with the likes of the Eagles would help this.

It seems obvious that we will be conducting more of these tours and the East Coast of the USA is easily the best choice of location. Establishing ties to sports franchises in the big tim towns of the east coast (Philly, New York/ New Jersey and Boston) would be hugely helpful in creating brand awareness.

Making exhibitions in the USA a carnival atmosphere

Fans have complained that previous trips have often been a missed PR opportunity for Celtic. It is important for Celtic to make such exhibition games an experience for the fans. Many of the people attending the games won’t support Celtic. It should be Celtic’s aim to convert these unbiased spectators to fully-fledged Celtic fans.

American sporting events are very different from the cold, grey and frequently hostile matches we experience in the East End of Glasgow. Spectators are not treated like criminals at such events. Instead fans are treated as paying customers out to have a fun experience with their friends and family. The American sports teams are smart enough to realise that if the spectators have a good experience, they come back…. if they don’t, they won’t.

It’s important for our current board to understand that these aren’t supporters who will come back out of loyalty due to the club being in their family for generations. Celtic needs to work hard to win these fans by creating a carnival experience at every game. The USA fans expect tailgating (BBQ cookout party seen at USA sports events), entertainment (such as live music acts), merchandise giveaways and other PR events.

The best thing Peter Lawell could do is to attend the NFL’s yearly game at Wembley Stadium. The NFL is big business and knows how to market and promote itself to a new audience. Celtic would definitely benefit from following suit.

The long and short of it

We need to market a Celtic for the new American fan rather than offering an attitude of “take it or leave it”. If we fail to turn such pre-season tours into a successful advertising tool, it would further the argument that such trips are a waste of resources.

Hopefully Lawell and co will understand that such tours are a huge opportunity and the Celtic support in the USA will be treated to a great event.

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  • Peter Klein says:

    I heartily agree with everything you have laid out in this post.

    I live in the Philadelphia marketing region and currently subscribe to CelticTV to watch games. I agree with you wholeheartedly that the current offering is amateurish and designed simply to extract money from the diaspora of fans.

    I have bought the TV package though as a means to support Celtic since if I was still living in Scotland I would purchase a season ticket book. I have been advocating some of the items you lay out above for many years now and would love to see some sort of investment/entrpreneurial venture into a totally untapped but lucrative fanbase.

    I am actually going to the game against Real Madrid tomorrow and will be partaking in all of the festivities on offer (tailgating, music etc). I am going to the game with 7 other people 3 of whom are Americans who don’t necessarily understand or love football, BUT, they do know this will be an event and will be fun.

    That is the spirit that Celtic need to tap into.

    I would only add that Celtic should also include the Washington DC area in any marketing attempts like this because there are huge numbers of Irish and Scots exPats as well as ethnic heritage living down in that area,

    They need to be tapped into as well.

    I would love to discuss this some more with if you would like. I have a familiarity with a lot of the US style marketing efforts through having been season ticket holders of all 4 major sports franchises in Philadelphia.

    I have lived here for over 20 years but still maintain all of my Scottish roots due to returning to stay with family (Cumbernauld almost on a yearly basis. I can clearly see opportunities over here for Celtic and would be glad to provide you with some free research help if you needed it. Take care and hope to discuss this some with you.

    Hail Hail!

  • Daviebhoy says:

    It would be great if Celtic could tap into this massive market. Surely people on our board must wise up and have a serious look at this! They get paid enough anyway. Totally agree with purchasing a top north and/or south american player also. SELL THE BRAND!!

  • williebhoy says:

    Well said, alas Celtic still operate on the premise that even young kids will sign for the “jersey” We HAVE to work much harder off the park to attract more fans / players to the club.

    Certainly aren’t doing nearly enough, although I think we did try to get a tie up with some USA based brands….but if you don’t succeed try try & try again.

  • tallybhoy says:

    Agree with everything you say, and I have been saying the same thing for years now!

    One question: why did Ian Livingston, the CEO of the BT Group, join the Celtic Plc board a number of years ago? I know he supports the Hoops, but there must have been another reason!

    At the very least I would have expected that by now we would have had our own stand-alone TV deal with BT Vision!

    HH!!

  • Captain Cornflake says:

    Great Post Jungle Jim!!
    Sounds very very plausable.

    Surely Peter Lawell is looking at this option isn’t he?

    If not Jungle Jim, we need to somehow get him to explore, or explain to us why not.

    Go for it Jim, even if you have to put a wee note under his windscreen wiper.

    Go for it!!

  • Junglejim67 says:

    Ha ha yeah I’ll need to stalk Lawwell a while and try and get a meeting with him.

    Thanks for all the feedback, feel free to follow me on twitter. Always good to connect with like minded tims.

    Hail hail

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